FAQs

When are you open?

Here are our office hours:

Monday - Friday:

10:00 AM - 1:00 PM

2:00 PM - 5:00 PM

What can you say about your providers?

Dr. Payne has practiced optometry for over 24 years.

She has 13 years of experience working with Lasik patients in a Lasik practice.

In the past 5 years, she has done extensive coursework in the area of Neuro-Optometry.

Chip has over 40 years of optical experience.

What makes you unique or stand out?

Dr. Payne completed certification in NeuroVisual Medicine. She is the only certified provider in Nevada in NeuroVisual Medicine. 

Trendsetter Eyewear has a comprehensive treatment center for dry eye.

Dr. Payne has over 27 years of experience fitting specialty contact lenses for keratoconus and irregular corneas.

What are your frame price ranges?

Our frame prices start at $229 and Single Vision plastic lenses start at $99

What should I do before my first appointment?

We will be texting you a link to fill out your new patient information and submit back to us prior to your appointment.

1 hr prior to your appointment you will receive a text reminder with a Google maps link to our office with best traffic conditions.

As a reference, the sign above the door says "EyeCenter" on our building.

Dry Eye FAQs

What is dry eye syndrome?

Dry eye syndrome, also known as dry eye disease or dry eye, occurs when your eyes do not produce enough tears or when the tears evaporate too quickly. This condition can lead to discomfort, visual disturbances, and potential damage to the eye's surface.

What are common symptoms of dry eye?

Common symptoms include a stinging or burning sensation, scratchiness, sensitivity to light, eye redness, a feeling of having something in your eyes, and blurred vision. If you experience these symptoms, consult with our optometrists for a dry eye evaluation.

What causes dry eye?

Dry eye can be caused by various factors, including aging, hormonal changes, certain medications, medical conditions such as Sjögren’s syndrome, prolonged screen time, environmental factors, and contact lens use. Identifying the cause is essential for effective treatment.

How is dry eye diagnosed?

Our optometrists use a comprehensive approach to diagnose dry eye, including a thorough patient history, tear film analysis, and specialized tests such as tear break-up time (TBUT), Schirmer's test, and ocular surface staining. Accurate diagnosis is crucial for proper management.

What treatment options are available for dry eye?

Treatment options for dry eye include artificial tears, prescription eye drops, lifestyle changes, warm compresses, eyelid hygiene, and in some cases, punctal plugs or other medical procedures. Our eye care specialists will customize a treatment plan based on your specific needs.

Can diet and nutrition affect dry eye?

Yes, diet and nutrition can impact dry eye. Omega-3 fatty acids found in fish oil and flaxseed oil can help improve tear quality and reduce inflammation. Staying hydrated and incorporating a balanced diet with essential vitamins can also support eye health.

How can I manage dry eye symptoms during screen time?

To manage dry eye symptoms during prolonged screen time, follow the 20-20-20 rule: every 20 minutes, take a 20-second break to look at something 20 feet away. Additionally, use artificial tears, adjust screen brightness, and ensure proper lighting in your workspace.

Are there advanced treatments available for severe dry eye?

Yes, for severe dry eye, advanced treatments such as LipiFlow thermal pulsation, intense pulsed light (IPL) therapy, and amniotic membrane grafts may be recommended. Our optometrists are experienced in these advanced dry eye treatments and can determine the best option for you.

Can contact lens wearers develop dry eye?


Yes, contact lens wearers can develop dry eye. If you experience discomfort, dryness, or irritation while wearing contact lenses, consult with our eye care professionals. We offer specialized contact lenses designed for dry eye sufferers to enhance comfort and eye health.

How can I prevent dry eye?



Preventing dry eye involves adopting healthy eye habits such as taking regular breaks during screen time, using a humidifier in dry environments, wearing sunglasses to protect against wind and UV rays, and maintaining good eyelid hygiene. Regular eye exams can also help detect and manage dry eye early.

General Eyecare

How often should I schedule an eye exam?


It is recommended to have a comprehensive eye exam every one to two years. Factors such as age, risk factors, and whether you wear prescription glasses or contact lenses can influence this frequency. Children and seniors may require more frequent eye exams.

What happens during a comprehensive eye exam?


 During a comprehensive eye exam, our optometrist will assess your vision and check for eye diseases. The exam includes visual acuity tests, refraction assessments, and a detailed examination of your eye health using advanced diagnostic tools.

What are the signs I need an eye exam?

Blurred vision, difficulty seeing at night, frequent headaches, eye strain, or seeing floaters or flashes of light are common indicators. If you experience any of these symptoms, schedule an eye exam with our eye care specialists.

Eyewear

How do I choose the right eyeglasses frames for my face shape?


Selecting the perfect eyeglasses frames depends on your face shape. Round faces typically suit rectangular or square frames, while oval faces can accommodate various styles. Our eyewear experts can help you find the ideal frames that complement your face and personal style.

What are the differences between single vision, bifocal, and progressive lenses?

Single vision lenses correct for one field of vision (near or distance). Bifocal lenses have two distinct sections for distance and near vision. Progressive lenses offer a seamless transition between multiple lens powers for distance, intermediate, and near vision, without visible lines.

Can I get prescription sunglasses?

Yes, we provide prescription sunglasses in a variety of styles and lens options, including polarized lenses to reduce glare and enhance visual comfort. Visit our optical shop to explore our selection of designer and prescription sunglasses.

Contact Lenses

What types of contact lenses are available?


We offer a wide range of contact lenses, including daily disposables, bi-weekly and monthly disposables, rigid gas permeable (RGP) lenses, and specialty lenses for astigmatism or multifocal needs. Our optometrists will recommend the best contact lenses for your eyes and lifestyle.

How should I care for my contact lenses?


Proper contact lens care includes washing your hands before handling lenses, cleaning and storing them in fresh solution as prescribed, and replacing them according to the recommended schedule. Never use water or saliva to clean your lenses.

Can I wear contact lenses if I have dry eyes?


Yes, many people with dry eyes can wear contact lenses. We offer specific types of lenses designed to provide moisture and comfort for dry eye sufferers. Consult with our eye care professionals to find the best option for your condition.

Eye Health

What are common eye conditions and diseases?



Common eye conditions include myopia (nearsightedness), hyperopia (farsightedness), astigmatism, presbyopia, cataracts, glaucoma, macular degeneration, and diabetic retinopathy. Regular eye exams can help detect and manage these eye health issues early.

How can I prevent digital eye strain?


To reduce digital eye strain, follow the 20-20-20 rule: every 20 minutes, take a 20-second break to look at something 20 feet away. Ensure proper lighting, adjust screen brightness, and consider using computer glasses or blue light filters.

Why is UV protection important for my eyes?

 UV protection helps prevent eye damage from harmful ultraviolet rays, which can lead to cataracts, macular degeneration, and other serious eye conditions. Wearing sunglasses with 100% UV protection and wide-brimmed hats can effectively shield your eyes from UV exposure.

Insurance and Payment

Do you accept vision insurance?




We accept a variety of vision insurance plans. Please contact our office or visit our website for a list of accepted insurance providers. Our staff is happy to assist you with any questions regarding your coverage.

What payment options do you offer?



We accept various payment methods, including cash, credit cards, and financing options. If you need assistance with payment, please ask our staff about available payment plans.

What should I bring to my eye care appointment?


Please bring your current glasses or contact lenses, a list of any medications you are taking, your insurance card, and relevant medical history. For new patients, completing any necessary forms in advance can expedite your visit.

Binocular Vision Dysfunction FAQs

What is Binocular Vision Dysfunction (BVD)?


Binocular Vision Dysfunction (BVD) is a condition where the eyes are misaligned, causing difficulty for the eyes to work together properly. This misalignment can lead to symptoms such as double vision, headaches, dizziness, and eye strain. BVD can significantly impact daily activities and quality of life.

What are the common symptoms of Binocular Vision Dysfunction?


Common symptoms of BVD include double vision, headaches, dizziness, difficulty reading, eye strain, fatigue, and trouble with depth perception. Other symptoms may include motion sickness, anxiety, and balance issues. If you experience these symptoms, a comprehensive eye exam is recommended.

How is Binocular Vision Dysfunction diagnosed?


Diagnosing BVD involves a thorough eye examination by an eye care professional, including tests for eye alignment, visual acuity, and binocular function. Specialized tests such as the Maddox Rod test, cover tests, and vergence testing may be used to assess the degree of misalignment and binocular vision capabilities.

What causes Binocular Vision Dysfunction?


BVD can be caused by various factors, including congenital issues, head trauma, neurological conditions, or eye muscle imbalances. Identifying the underlying cause is crucial for effective treatment and management of the condition.

What treatment options are available for Binocular Vision Dysfunction?



Treatment options for BVD include prism glasses, vision therapy, and in some cases, surgical intervention. Prism glasses help to realign the visual images seen by each eye, reducing symptoms. Vision therapy involves exercises designed to strengthen the eye muscles and improve binocular vision.

Can Binocular Vision Dysfunction affect children?


Yes, BVD can affect children and may manifest as difficulty with reading, poor school performance, and avoidance of activities that require sustained visual attention. Early detection and treatment are crucial to prevent long-term academic and developmental challenges.

How do prism glasses help with Binocular Vision Dysfunction?



Prism glasses are designed to bend light entering the eyes, compensating for the misalignment and allowing the eyes to work together more effectively. This can reduce or eliminate symptoms such as double vision, headaches, and eye strain, improving overall visual comfort.

What is vision therapy and how does it help with BVD?



Vision therapy is a customized program of visual activities and exercises designed to improve eye coordination, strengthen eye muscles, and enhance binocular vision. It is a non-surgical treatment that can effectively address the underlying issues causing BVD, leading to long-term symptom relief.

Can untreated Binocular Vision Dysfunction lead to other problems?



Yes, untreated BVD can lead to chronic headaches, persistent dizziness, visual fatigue, and difficulties with reading and other close-up tasks. It can also impact balance and coordination, increasing the risk of falls and accidents. Seeking treatment can significantly improve quality of life.

How can I schedule an evaluation for Binocular Vision Dysfunction?


To schedule an evaluation for BVD, contact our eye care office to book an appointment with our experienced optometrists. During the evaluation, we will conduct a comprehensive eye exam and specialized tests to diagnose and develop a personalized treatment plan for your condition.

IPL Therapy

What is IPL therapy for dry eyes?

IPL therapy for dry eyes is a non-invasive treatment that uses intense pulsed light to treat meibomian gland dysfunction and reduce eyelid inflammation.

Who is a good candidate for IPL therapy for dry eyes?


IPL therapy is suitable for individuals suffering from meibomian gland dysfunction and symptoms of dry eyes.

How soon can I see results from IPL therapy for dry eyes?

Patients typically notice an improvement in their dry eye symptoms after a few treatments, with optimal results achieved after several sessions.

How long do the results of IPL therapy for dry eyes last?

The results of IPL therapy can last for several months to a year, depending on the individual and the severity of their dry eye symptoms.

Research supporting IPL treatment

  • Intense pulsed light (IPL) therapy for meibomian gland dysfunction (MGD)-related dry eye disease (DED): a systematic review and meta-analysis.

  • Intense pulsed light improves signs and symptoms of dry eye disease due to meibomian gland dysfunction: A randomized controlled study.

  • The Efficacy of Intense Pulsed Light Combined With Meibomian Gland Expression for the Treatment of Dry Eye Disease Due to Meibomian Gland Dysfunction: A Multicenter, Randomized Controlled Trial.

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